Software Developers and Designers Risk Over-Automating Enterprises

View ZDNet Article

Don Norman of Cognitive Science and the Design Lab argues for human-technology teamwork in a recent Research-Technology Management article, ZDNet reports. ZDNet also includes in its story a video in which Normans says “we want to design technology to be a collaborator, a team worker, with people. And yet, we still think that people are somehow deficient, and we have to replace them with machines.”

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