Publications

The Design of Everyday Things: Revised and Expanded

Norman, D. A. (2013). Design of Everyday Things: Revised and Expanded New York: Basic Books. London: MIT Press (UK edition) What has changed from the earlier book? A lot. The preface explains why the book was revised and then, chapter by chapter, what has changed. Summary: The world has changed a lot in the 25… Read More

Living with Complexity

Norman, D. A. (2010). Living with Complexity https://www.jnd.org/books/living-with-complexity.html If only today’s technology were simpler! It’s the universal lament, but it’s wrong. We don’t want simplicity. Simple tools are not up to the task. The world is complex; our tools need to match that complexity. Simplicity turns out to be more complex than we thought. In… Read More

MyriadHub: Efficiently Scaling Personalized Email Conversations with Valet Crowdsourcing

Nicolas Kokkalis, Chengdiao Fan, Johannes Roith, Michael S. Bernstein, Scott Klemmer, MyriadHub: Efficiently Scaling Personalized Email Conversations with Valet Crowdsourcing CHI: ACM Conference on Human Factors in Computing Systems honorable mention

Gut Instinct: Creating Scientific Theories with Online Learners

Vineet Pandey, Amnon Amir, Justine Debelius, Embriette R. Hyde, Tomasz Kosciolek, Rob Knight, Scott Klemmer, Gut Instinct: Creating Scientific Theories with Online Learners CHI: ACM Conference on Human Factors in Computing Systems

DesignX: Complex Sociotechnical Systems

Norman, D., & Stappers, P. J. (2016). DesignX: Design and complex sociotechnical systems She Ji: The Journal of Design, Economics, and Innovation, 1(2). https://doi.org/10.1016/j.sheji.2016.01.002

State of Design: How Design Education Must Change

Norman, D. A., & Klemmer, S. (March 25, 2014). State of Design: How Design Education Must Change. LinkedIn.com. http://www.jnd.org/dn.mss/state_of_design_how.html  

DesignX: A Future Path for Design

Friedman, K., Lou, Y., Norman, D., Stappers, P. J., Voûte, E., & Whitney, P. (2014). DesignX: A Future Path for Design Available from http://www.jnd.org/dn.mss/designx_a_future_pa.html and http://tinyurl.com/designx-statement

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