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“I’m Not Distractible…I’m Curious and Creative.” – Don Norman Interviewed by Triton Magazine

“I’m Not Distractible…I’m Curious and Creative.” – Don Norman Interviewed by Triton Magazine

“I’m Not Distractible…I’m Curious and Creative.” – Don Norman Interviewed by Triton Magazine

Over 90% of industrial and automobile accidents are blamed on human error, with distraction listed as a major cause. Can this be true? Look, if 5% of accidents were caused by human error, I would believe it. But when it is 90%, there must be some other reason, namely, that people are asked to do tasks that people should not be doing—tasks that violate fundamental human abilities.

Consider distraction. This is a negative attribute of people, or so we are told. But think about it—what does this term really mean?

Whenever I wander around a city, I’ll often stop to examine some unique thing I notice. Why? Curiosity—a natural human trait. My curiosity frequently leads me to insights that have helped me in my career. So why is this wonderful, creative trait of curiosity given the negative term “distraction”? Because curiosity can distract us from a prior activity, which under the wrong circumstances can lead to accident or injury…

Click to read the full article on Triton Magazine.

Over 90% of industrial and automobile accidents are blamed on human error, with distraction listed as a major cause. Can this be true? Look, if 5% of accidents were caused by human error, I would believe it. But when it is 90%, there must be some other reason, namely, that people are asked to do tasks that people should not be doing—tasks that violate fundamental human abilities.

Consider distraction. This is a negative attribute of people, or so we are told. But think about it—what does this term really mean?

Whenever I wander around a city, I’ll often stop to examine some unique thing I notice. Why? Curiosity—a natural human trait. My curiosity frequently leads me to insights that have helped me in my career. So why is this wonderful, creative trait of curiosity given the negative term “distraction”? Because curiosity can distract us from a prior activity, which under the wrong circumstances can lead to accident or injury…

Click to read the full article on Triton Magazine.

Over 90% of industrial and automobile accidents are blamed on human error, with distraction listed as a major cause. Can this be true? Look, if 5% of accidents were caused by human error, I would believe it. But when it is 90%, there must be some other reason, namely, that people are asked to do tasks that people should not be doing—tasks that violate fundamental human abilities.

Consider distraction. This is a negative attribute of people, or so we are told. But think about it—what does this term really mean?

Whenever I wander around a city, I’ll often stop to examine some unique thing I notice. Why? Curiosity—a natural human trait. My curiosity frequently leads me to insights that have helped me in my career. So why is this wonderful, creative trait of curiosity given the negative term “distraction”? Because curiosity can distract us from a prior activity, which under the wrong circumstances can lead to accident or injury…

Click to read the full article on Triton Magazine.

Read Next

Surveillance Technology San Diego

San Diego council committee unanimously approves ordinances targeting surveillance technology

Photo courtesy of John Gibbins/The San Diego Union-Tribune

A City Council committee on Wednesday unanimously approved two proposed ordinances geared at governing surveillance technologies in the city, an action sparked by sustained pushback from activists and others who were surprised and upset last year when it was revealed that San Diego had quietly installed cameras on streetlights throughout the city.

Lilly Irani, an associate professor at UC San Diego (and Design Lab faculty) who specializes in the ethics of technology, called the vote “a win for better governance in the long term.”

Irani helped draft the ordinances and assisted the organized opposition dubbed the TRUST San Diego coalition, which focuses on responsible surveillance in the region. The coalition was born out of concerns about one specific technology — so-called smart streetlights — and ultimately landed a seat at the table to draft the proposals.

“Without Councilmember Monica Montgomery championing this... there would be no table,” Irani said.

Design Lab & UCSD Spaces strive for Educational Equity Through Design

Who better to learn about good design than the people who will most benefit from…

Recycling

I’m an expert on complex design systems. Even I can’t figure out recycling.

Part 1 of a FastCompany editorial on Recycling by Don Norman

Recycling: The concept is pretty simple. Throw away stuff that can be melted down, chopped up, and made back into useful stuff. The problem is, I don’t understand how to do it.

For one, it’s difficult to find out what can and cannot be recycled. There are so many different kinds of paper goods, plastics, and metals, and worst of all, so many things that are combinations of materials or exotic new inventions of material science, that no list could possibly include every possible case. Secondly, the rules vary from location to location, and even at one location they can change from year to year. (“Check frequently with your recycler to see what their current requirements are,” reads one of the websites that tries to be helpful.)
Don Norman Zdnet Over Automating Uc San Diego

Software Developers and Designers Risk Over-Automating Enterprises

Don Norman of Cognitive Science and the Design Lab argues for human-technology teamwork among designers in…

Seniors Technology

More Seniors Are Embracing Technology. But Can They Use It? UCSD Researchers Suggest Asking Them.

We’re told older adults are embracing technology more than ever. And there’s no doubt that inventors in the digital space are scrambling to find ways to market their platforms and tools to them. (Think high tech wearables that monitor everything from blood pressure to daily steps taken, screen magnification, talk-to-text and even assistive domotics and home robots.) Still we all know at least one older person who can barely text let alone maneuver mobile apps. So while they may be purchasing laptops, smart phones and tablets and all of the possibilities they intend, many older adults say they still don't feel confident about using them.
Trolley Stops Designathon UCSD Design Lab

Designathon Seeks to Reimagine Trolley Stops

On April 6+7, 2019, on UC San Diego campus Warren Mall, over 200+ students, neighbors, designers, technologists, and media-makers will come together for the Pepper Canyon Mobility Hub Designathon, an event developing proposals that will support the transformation Pepper Canyon Trolley Station at UCSD campus, currently under construction, into a dynamic, multimodal mobility hub. The event is produced through a partnership between The UC San Diego Design Lab, SANDAG, UC San Diego Campus Planning, the UC San Diego Young Planners’ Society, Sixth College Culture, Art, Technology program, and UC San Diego Urban Planning Program.
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