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Norman, D. A. 2013. Design of Everyday Things: Revised and Expanded Edition. New York, NY: Basic Books. London: MIT Press (UK edition) https://jnd.org/the-design-of-everyday-things-revised-and-expanded-edition/

Norman, D. A. 2010. Living with complexity. Cambridge, MA: MIT Press. https://jnd.org/living-with-complexity/