skip to Main Content

Publications

Roberto Verganti and Don Norman. 2019. Why criticism is good for creativity. Harvard Business Review. https://hbr.org/2019/07/why-criticism-is-good-for-creativity

Irani, L. 2019. Chasing Innovation: Making Entrepreneurial Citizens in Modern India. Princeton University Press https://press.princeton.edu/titles/13362.html

Sherry Pagoto and Camille Nebeker. 2019. How scientists can take the lead in establishing ethical practices for social media research. Journal of the American Medical Informatics Association, ocy174. DOI: https://doi.org/10.1093/jamia/ocy174

John Harlow, Nadir Weibel, Rasheed Al Kotob, Cinnamon Bloss, Rubi Linares-Orozco, Michelle Takemoto, and Camille Nebeker. 2019. Using Participatory Design to Inform the Connected and Open Research Ethics (CORE) Commons. Science and Engineering Ethics (2019). DOI: https://doi.org/10.1007/s11948-019-00086-3

Colleen Emmenegger, Malte Risto, Benjamin Bergen, Don Norman, Jim Hollan, Erik Vinkhuyzen, and Melissa Cefkin. 2016. The Critical Importance of Standards for the Communication Between Autonomous Vehicles and Humans. Poster presented at the Automated Vehicles Symposium 2016, San Francisco, CA.

Colleen Emmenegger and Don Norman. 2019. The challenges of automation in the automobile. Ergonomics. DOI: https://doi.org/10.1080/00140139.2019.1563336 

Don Norman. 2018. Die Zukunft des Design: Die Entscheidung einen Weg? Nimm beide. (The future of design. When you have a choice of ways, take both.). In J. Denzinger (Ed.), Das Design digitaler Produkte (pp. 16-23). Basel, Switzerland: Birkhäuser. https://jnd.org/the_future_of_design_when_you_come_to_a_fork_in_the_road_take_it/

Don Norman. 2016. The Future of Design: When You Come to a Fork in the Road, Take It. In Gianni Sinni (Ed.), Design X. Dieci anni di design a San Marino con uno sguardo ai prossimi cento. (Ten years of design at San Marino with a look at the next hundred).  Macerata (Italy): Quodlibet. Pp. 193-306. https://jnd.org/the_future_of_design_when_you_come_to_a_fork_in_the_road_take_it/ 

Dorothy Howard and Lilly Irani. 2019. Ways of Knowing When Research Subjects Care. In Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems (CHI ’19). ACM, New York, NY, USA.

Lilly Irani. 2018. Design Thinking: Defending Silicon Valley at the Apex of Global Labor Hierarchies. Catalyst: Feminism, Theory, Technoscience 4, 1. May 7, 2018. https://catalystjournal.org/index.php/catalyst/article/view/29638

Lilly Irani and Kavita Philip. 2018. Negotiating Engines of Difference. In Catalyst: Feminism, Theory, Technoscience 4, 2. Oct 16, 2018. DOI: https://doi.org/10.28968/cftt.v4i2.29841

Lilly Irani. 2018. Let’s cheer workers at Google who are holding their bosses to account. New Scientist, Dec 5, 2018. https://www.newscientist.com/article/mg24032074-800-lets-cheer-workers-at-google-who-are-holding-their-bosses-to-account/

Don Norman and Roberto Verganti. 2014. Hill Climbing and Darwinian Evolution: A Response to John Langrish. In Design Issues 30, 3 (June 2014), 106-107. https://www.researchgate.net/publication/279015217_Hill_Climbing_and_Darwinian_Evolution_A_Response_to_John_Langrish

Don Norman and Roberto Verganti. 2014. Incremental and Radical Innovation: Design Research vs. Technology and Meaning Change. In Design Issues 3, 1 (2014), 78-96. DOI: https://doi.org/10.1162/DESI_a_00250

Don Norman and Scott Klemmer. 2014. State of Design: How Design Education Must Change. LinkedIn, March 25, 2014. Translated into Portuguese for Revista Brasileira de Design. https://www.linkedin.com/pulse/20140325102438-12181762-state-of-design-how-design-education-must-change/?trk=mp-author-card

Don Norman. 2015. The Human Side of Automation. In Gereon Meyer and Sven Beiker (Eds.), Road Vehicle Automation 2, 73-79. Springer International Publishing, 2015. DOI: https://doi.org/10.1007/978-3-319-19078-5_7

Don Norman. 2015. Foreword: The science in the psychology of design. In Rajeev Batra, Diann Brei, and Colleen Seifert (Eds.), The Psychology of Design: Creating Consumer Desire. New York, 2015. DOI: https://doi.org/10.4324/9781315714806

Don Norman. 2015. Affordances: Commentary on the Special Issue of AI EDAM. In Artificial Intelligence for Engineering Design Analysis and Manufacturing 29, 3 (Aug 2015), 235-238. DOI: https://doi.org/10.1017/S0890060415000232

Don Norman and Bruce Tognazzini. 2015. How Apple Is Giving Design A Bad Name. Fast Company, Nov 10, 2015. https://www.fastcompany.com/3053406/how-apple-is-giving-design-a-bad-name

Don Norman. 2015. Ready or not, the fully autonomous car is coming. The San Diego Union-Tribune, Sep 26, 2015. https://www.sandiegouniontribune.com/opinion/commentary/sdut-ready-or-not-the-fully-autonomous-car-is-coming-2015sep26-story.html

Don Norman. 2015. Automatic Cars Or Distracted Drivers: We Need Automation Sooner, Not Later. LinkedIn, June 3, 2015. https://www.linkedin.com/pulse/automatic-cars-distracted-drivers-we-need-automation-sooner-norman/

Don Norman. 2016. When You Come to a Fork in the Road, Take It: The Future of Design*. In She Ji: The Journal of Design, Economics, and Innovation 2, 4 (2016), 343-348. DOI: https://doi.org/10.1016/j.sheji.2017.07.003

Don Norman. 2016. Design, Business Models, and Human-Technology Teamwork. In Research-Technology Management 60, 1 (2017), 26-30. DOI: https://doi.org/10.1080/08956308.2017.1255051

Don Norman and Jim Euchner. 2016. Design for Use: An Interview with Don Norman. In Research-Technology Management 59, 1 (2016), 15-20. DOI: https://doi.org/10.1080/08956308.2016.1117315

Stephen M. Casner, Edwin L. Hutchins, and Don Norman. 2016. The challenges of partially automated driving. Commun. ACM 59, 5 (April 2016), 70-77. DOI: https://doi.org/10.1145/2830565

Don Norman and Pieter Jan Stappers. 2016. DesignX: Complex Sociotechnical Systems. In She Ji: The Journal of Design, Economics, and Innovation 1, 2 (March 2016), 83-106. DOI: https://doi.org/10.1016/j.sheji.2016.01.002

Don Norman. 2018. People-Centered (Not Tech-Driven) Design. Encyclopædia Britannica, inc. May 25, 2018. https://www.britannica.com/topic/People-Centered-Not-Tech-Driven-Design-2118618

Don Norman. 2018. Why bad technology dominates our lives, according to Don Norman. Fast Company, July 17, 2018. https://www.fastcompany.com/90202172/why-bad-technology-dominates-our-lives-according-to-don-norman

Don Norman and Eli Spencer. 2019. How pizza could save the world. Fast Company, Jan 7, 2019. https://www.fastcompany.com/90288282/how-pizza-could-save-the-world

Norman, D. A. 2004. Emotional Design: Why we love (or hate) everyday things. New York, NY : Basic Books. https://jnd.org/the-design-of-future-things/

Norman, D. A. 2007. The Design of Future Things. New York, NY : Basic Books. https://jnd.org/the-design-of-future-things/

Norman, D. A. 2013. Design of Everyday Things: Revised and Expanded Edition. New York, NY: Basic Books. London: MIT Press (UK edition) https://jnd.org/the-design-of-everyday-things-revised-and-expanded-edition/

René Just, Chris Parnin, Ian Drosos, and Michael D. Ernst. 2018. Comparing developer-provided to user-provided tests for fault localization and automated program repair. In Proceedings of the 27th ACM SIGSOFT International Symposium on Software Testing and Analysis (ISSTA 2018). ACM, New York, NY, USA, 287-297. DOI: https://doi.org/10.1145/3213846.3213870

Sean Kross and Philip J. Guo. 2019. Practitioners Teaching Data Science in Industry and Academia: Expectations, Workflows, and Challenges. In Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems (CHI ’19). ACM, New York, NY, USA, 14 pages. DOI: https://doi.org/10.1145/3290605.3300493

Lars Müller, Matthias Budde, Nadir Weibel, Eliah Aronoff Spencer, Michael Beigl, and Don Norman. 2017. Learning from failure: designing for complex sociotechnical systems. In Proceedings of the 2017 ACM International Joint Conference on Pervasive and Ubiquitous Computing and Proceedings of the 2017 ACM International Symposium on Wearable Computers (UbiComp ’17). ACM, New York, NY, USA, 988-991. DOI: https://doi.org/10.1145/3123024.3124460

Adam Rule, Aurélien Tabard, Karen Boyd, and Jim Hollan. 2015. Restoring the Context of Interrupted Work with Desktop Thumbnails. 37th Annual Meeting of the Cognitive Science Society, Jul 2015, Pasadena, United States. 2015. https://hal.archives-ouvertes.fr/hal-01213708

Adam Rule, Steven Rick, Michael Chiu, Phillip Rios, Shazia Ashfaq, Alan Calvitti, Wesley Chan, Nadir Weibel, and Zia Agha. 2015. Validating free-text order entry for a note-centric EHR. AMIA Annual Symposium Proceedings. 2015. 1103-1110. https://www.researchgate.net/publication/317088437_Validating_free-text_order_entry_for_a_note-centric_EHR

Miaomiao Wen, Keith Maki, Xu Wang, Steven P. Dow, James Herbsleb, and Carolyn Rose. 2016. Transactivity as a Predictor of Future Collaborative Knowledge Integration in Team-Based Learning in Online Courses. In International Conference on Educational Data Mining (EDM ‘16). https://www.researchgate.net/publication/305000488_Transactivity_as_a_Predictor_of_Future_Collaborative_Knowledge_Integration_in_Team-Based_Learning_in_Online_Courses

Ioanna Lykourentzou, Angeliki Antoniou, Yannick Naudet, and Steven P. Dow. 2016. Personality Matters: Balancing for Personality Types Leads to Better Outcomes for Crowd Teams. In Proceedings of the 19th ACM Conference on Computer-Supported Cooperative Work & Social Computing(CSCW ’16). ACM, New York, NY, USA, 260-273. DOI: https://doi.org/10.1145/2818048.2819979

Alvin Yuan, Kurt Luther, Markus Krause, Sophie Isabel Vennix, Steven P Dow, and Bjorn Hartmann. 2016. Almost an Expert: The Effects of Rubrics and Expertise on Perceived Value of Crowdsourced Design Critiques. In Proceedings of the 19th ACM Conference on Computer-Supported Cooperative Work & Social Computing (CSCW ’16). ACM, New York, NY, USA, 1005-1017. DOI: https://doi.org/10.1145/2818048.2819953

Joel Chan, Steven Dang, and Steven P. Dow. 2016. Improving Crowd Innovation with Expert Facilitation. In Proceedings of the 19th ACM Conference on Computer-Supported Cooperative Work & Social Computing (CSCW ’16). ACM, New York, NY, USA, 1223-1235. DOI: https://doi.org/10.1145/2818048.2820023

Michael Nebeling, Alexandra To, Anhong Guo, Adrian A. de Freitas, Jaime Teevan, Steven P. Dow, and Jeffrey P. Bigham. 2016. WearWrite: Crowd-Assisted Writing from Smartwatches. In Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems (CHI ’16). ACM, New York, NY, USA, 3834-3846. DOI: https://doi.org/10.1145/2858036.2858169

Joel Chan, Steven Dang, and Steven P. Dow. 2016. Comparing Different Sensemaking Approaches for Large-Scale Ideation. In Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems (CHI ’16). ACM, New York, NY, USA, 2717-2728. DOI: https://doi.org/10.1145/2858036.2858178

Yu-Chun (Grace) Yen, Steven P. Dow, Elizabeth Gerber, and Brian P. Bailey. 2016. Social Network, Web Forum, or Task Market?: Comparing Different Crowd Genres for Design Feedback Exchange. In Proceedings of the 2016 ACM Conference on Designing Interactive Systems (DIS ’16). ACM, New York, NY, USA, 773-784. DOI: https://doi.org/10.1145/2901790.2901820

Amy Shannon, Jessica Hammer, Hassler Thurston, Natalie Diehl, and Steven Dow. 2016. PeerPresents: A Web-Based System for In-Class Peer Feedback during Student Presentations. In Proceedings of the 2016 ACM Conference on Designing Interactive Systems (DIS ’16). ACM, New York, NY, USA, 447-458. DOI: https://doi.org/10.1145/2901790.2901816

Pao Siangliulue, Joel Chan, Steven P. Dow, and Krzysztof Z. Gajos. 2016. IdeaHound: Improving Large-scale Collaborative Ideation with Crowd-Powered Real-time Semantic Modeling. In Proceedings of the 29th Annual Symposium on User Interface Software and Technology (UIST ’16). ACM, New York, NY, USA, 609-624. DOI: https://doi.org/10.1145/2984511.2984578

C. Ailie Fraser, Mira Dontcheva, Holger Winnemöller, Sheryl Ehrlich, and Scott Klemmer. 2016. DiscoverySpace: Suggesting Actions in Complex Software. In Proceedings of the 2016 ACM Conference on Designing Interactive Systems (DIS ’16). ACM, New York, NY, USA, 1221-1232. DOI: https://doi.org/10.1145/2901790.2901849

Catherine M. Hicks, Vineet Pandey, C. Ailie Fraser, and Scott Klemmer. 2016. Framing Feedback: Choosing Review Environment Features that Support High Quality Peer Assessment. In Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems (CHI ’16). ACM, New York, NY, USA, 458-469. DOI: https://doi.org/10.1145/2858036.2858195

Yannis Katsis, Natasha Balac, Derek Chapman, Madhur Kapoor, Jessica Block, William G. Griswold, Jeannie Huang, Nikos Koulouris, Massimiliano Menarini, Viswanath Nandigam, Mandy Ngo, Kian Win Ong, Yannis Papakonstantinou, Besa Smith, Konstantinos Zarifis, Steven Woolf, and Kevin Patrick. 2017. Big data techniques for public health: a case study. In Proceedings of the Second IEEE/ACM International Conference on Connected Health: Applications, Systems and Engineering Technologies (CHASE ’17). IEEE Press, Piscataway, NJ, USA, 222-231. DOI: https://doi.org/10.1109/CHASE.2017.81

Andrea L. Clements, William G. Griswold, Abhijit RS, Jill E. Johnston, Megan M. Herting, Jacob Thorson, Ashley Collier-Oxandale, and Michael Hannigan. 2017. Low-Cost Air Quality Monitoring Tools: From Research to Practice (A Workshop Summary). Sensors 2017, 17, 2478. DOI: https://doi.org/10.3390/s17112478

Massimiliano Menarini, Yan Yan, and William G. Griswold. 2017. Semantics-assisted code review: an efficient toolchain and a user study. In Proceedings of the 32nd IEEE/ACM International Conference on Automated Software Engineering (ASE 2017). IEEE Press, Piscataway, NJ, USA, 554-565. DOI: https://doi.org/10.1109/ASE.2017.8115666

Thi Thao Duyen T. Nguyen, Thomas Garncarz, Felicia Ng, Laura A. Dabbish, and Steven P. Dow. 2017. Fruitful Feedback: Positive Affective Language and Source Anonymity Improve Critique Reception and Work Outcomes. In Proceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing (CSCW ’17). ACM, New York, NY, USA, 1024-1034. DOI: https://doi.org/10.1145/2998181.2998319

Ioanna Lykourentzou, Robert E. Kraut, and Steven P. Dow. 2017. Team Dating Leads to Better Online Ad Hoc Collaborations. In Proceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing (CSCW ’17). ACM, New York, NY, USA, 2330-2343. DOI: https://doi.org/10.1145/2998181.2998322

Helen Wauck, Yu-Chun (Grace) Yen, Wai-Tat Fu, Elizabeth Gerber, Steven P. Dow, and Brian P. Bailey. 2017. From in the Class or in the Wild?: Peers Provide Better Design Feedback Than External Crowds. In Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems(CHI ’17). ACM, New York, NY, USA, 5580-5591. DOI: https://doi.org/10.1145/3025453.3025477

Eureka Foong, Steven P. Dow, Brian P. Bailey, and Elizabeth M. Gerber. 2017. Online Feedback Exchange: A Framework for Understanding the Socio-Psychological Factors. In Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems (CHI ’17). ACM, New York, NY, USA, 4454-4467. DOI: https://doi.org/10.1145/3025453.3025791

Amy Shannon, Alex Sciuto, Danielle Hu, Steven P. Dow, and Jessica Hammer. 2017. Better Organization or a Source of Distraction?: Introducing Digital Peer Feedback to a Paper-Based Classroom. In Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems (CHI ’17). ACM, New York, NY, USA, 5545-5555. DOI: https://doi.org/10.1145/3025453.3025564

Markus Krause, Tom Garncarz, JiaoJiao Song, Elizabeth M. Gerber, Brian P. Bailey, and Steven P. Dow. 2017. Critique Style Guide: Improving Crowdsourced Design Feedback with a Natural Language Model. In Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems (CHI ’17). ACM, New York, NY, USA, 4627-4639. DOI: https://doi.org/10.1145/3025453.3025883

Yu-Chun Grace Yen, Steven P. Dow, Elizabeth Gerber, and Brian P. Bailey. 2017. Listen to Others, Listen to Yourself: Combining Feedback Review and Reflection to Improve Iterative Design. In Proceedings of the 2017 ACM SIGCHI Conference on Creativity and Cognition (C&C ’17). ACM, New York, NY, USA, 158-170. DOI: https://doi.org/10.1145/3059454.3059468

Salvatore Andolina, Hendrik Schneider, Joel Chan, Khalil Klouche, Giulio Jacucci, and Steven Dow. 2017. Crowdboard: Augmenting In-Person Idea Generation with Real-Time Crowds. In Proceedings of the 2017 ACM SIGCHI Conference on Creativity and Cognition (C&C ’17). ACM, New York, NY, USA, 106-118. DOI: https://doi.org/10.1145/3059454.3059477

Joel Chan, Pao Siangliulue, Denisa Qori McDonald, Ruixue Liu, Reza Moradinezhad, Safa Aman, Erin T. Solovey, Krzysztof Z. Gajos, and Steven P. Dow. 2017. Semantically Far Inspirations Considered Harmful?: Accounting for Cognitive States in Collaborative Ideation. In Proceedings of the 2017 ACM SIGCHI Conference on Creativity and Cognition (C&C ’17). ACM, New York, NY, USA, 93-105. DOI: https://doi.org/10.1145/3059454.3059455

Jeremy Warner and Philip J. Guo. 2017. Hack.edu: Examining How College Hackathons Are Perceived By Student Attendees and Non-Attendees. In Proceedings of the 2017 ACM Conference on International Computing Education Research (ICER ’17). ACM, New York, NY, USA, 254-262. DOI: https://doi.org/10.1145/3105726.3106174

Ian Drosos, Philip J. Guo, and Chris Parnin. 2017. HappyFace: Identifying and Predicting Frustrating Obstacles for Learning Programming at Scale. In 2017 IEEE Symposium on Visual Languages and Human-Centric Computing (VL/HCC), Raleigh, NC, USA. 171-179. DOI: https://doi.org/10.1109/VLHCC.2017.8103465

Alok Mysore and Philip J. Guo. 2017. Torta: Generating Mixed-Media GUI and Command-Line App Tutorials Using Operating-System-Wide Activity Tracing. In Proceedings of the 30th Annual ACM Symposium on User Interface Software and Technology (UIST ’17). ACM, New York, NY, USA, 703-714. DOI: https://doi.org/10.1145/3126594.3126628

Hyeonsu Kang and Philip J. Guo. 2017. Omnicode: A Novice-Oriented Live Programming Environment with Always-On Run-Time Value Visualizations. In Proceedings of the 30th Annual ACM Symposium on User Interface Software and Technology (UIST ’17). ACM, New York, NY, USA, 737-745. DOI: https://doi.org/10.1145/3126594.3126632

Xiong Zhang and Philip J. Guo. 2017. DS.js: Turn Any Webpage into an Example-Centric Live Programming Environment for Learning Data Science. In Proceedings of the 30th Annual ACM Symposium on User Interface Software and Technology (UIST ’17). ACM, New York, NY, USA, 691-702. DOI: https://doi.org/10.1145/3126594.3126663

Jeremy Warner and Philip J. Guo. 2017. CodePilot: Scaffolding End-to-End Collaborative Software Development for Novice Programmers. In Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems (CHI ’17). ACM, New York, NY, USA, 1136-1141. DOI: https://doi.org/10.1145/3025453.3025876

Philip J. Guo. 2017. Older Adults Learning Computer Programming: Motivations, Frustrations, and Design Opportunities. In Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems (CHI ’17). ACM, New York, NY, USA, 7070-7083. DOI: https://doi.org/10.1145/3025453.3025945

Adam Rule, Aurélien Tabard, and Jim Hollan. 2017. Using Visual Histories to Reconstruct the Mental Context of Suspended Activities. Hum.-Comput. Interact. 32, 5-6 (November 2017), 511-558. DOI: https://doi.org/10.1080/07370024.2017.1300063

Vineet Pandey, Amnon Amir, Justine Debelius, Embriette R. Hyde, Tomasz Kosciolek, Rob Knight, and Scott Klemmer. 2017. Gut Instinct: Creating Scientific Theories with Online Learners. In Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems (CHI ’17). ACM, New York, NY, USA, 6825-6836. DOI: https://doi.org/10.1145/3025453.3025769

Adam Rule, Ian Drosos, Aurélien Tabard, and James D. Hollan. 2018. Aiding Collaborative Reuse of Computational Notebooks with Annotated Cell Folding. Proc. ACM Hum.-Comput. Interact. 2, CSCW, Article 150 (November 2018), 12 pages. DOI: https://doi.org/10.1145/3274419

Hyeonsu B. Kang, Gabriel Amoako, Neil Sengupta, and Steven P. Dow. 2018. Paragon: An Online Gallery for Enhancing Design Feedback with Visual Examples. In Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems (CHI ’18). ACM, New York, NY, USA, Paper 606, 13 pages. DOI: https://doi.org/10.1145/3173574.3174180

Fox A.R., Hollan J. (2018) Read It This Way: Scaffolding Comprehension for Unconventional Statistical Graphs. In: Chapman P., Stapleton G., Moktefi A., Perez-Kriz S., Bellucci F. (eds) Diagrammatic Representation and Inference. Diagrams 2018. Lecture Notes in Computer Science, vol 10871. Springer, Cham. DOI: https://doi.org/10.1007/978-3-319-91376-6_40

Inie N, Dalsgaard P, Dow S. 2018. Designing Idea Management Tools: Three Challenges. In Proceedings of DRS 2018 International Conference. Design Research Society. 2018 http://www.derczynski.com/sheffield/papers/archive/Designing%20Idea%20Management%20Tools%20-%20Three%20Challenges.pdf

Kyle Thayer, Philip J. Guo, and Katharina Reinecke. 2018. The Impact of Culture on Learner Behavior in Visual Debuggers. In 2018 IEEE Symposium on Visual Languages and Human-Centric Computing (VL/HCC), Lisbon, 115-124. DOI: https://doi.org/10.1109/VLHCC.2018.856556

Xiong Zhang and Philip J. Guo. 2018. Fusion: Opportunistic Web Prototyping with UI Mashups. In Proceedings of the 31st Annual ACM Symposium on User Interface Software and Technology (UIST ’18). ACM, New York, NY, USA, 951-962. DOI: https://doi.org/10.1145/3242587.3242632

Alok Mysore and Philip J. Guo. 2018. Porta: Profiling Software Tutorials Using Operating-System-Wide Activity Tracing. In Proceedings of the 31st Annual ACM Symposium on User Interface Software and Technology (UIST ’18). ACM, New York, NY, USA, 201-212. DOI: https://doi.org/10.1145/3242587.3242633

Sean Kross and Philip J. Guo. 2018. Students, systems, and interactions: synthesizing the first four years of learning@scale and charting the future. In Proceedings of the Fifth Annual ACM Conference on Learning at Scale (L@S ’18). ACM, New York, NY, USA, Article 2, 10 pages. DOI: https://doi.org/10.1145/3231644.3231662

Kandarp Khandwala and Philip J. Guo. 2018. Codemotion: expanding the design space of learner interactions with computer programming tutorial videos. In Proceedings of the Fifth Annual ACM Conference on Learning at Scale (L@S ’18). ACM, New York, NY, USA, Article 57, 10 pages. DOI: https://doi.org/10.1145/3231644.3231652 

Vineet Pandey, Justine Debelius, Embriette R. Hyde, Tomasz Kosciolek, Rob Knight, and Scott Klemmer. 2018. Docent: transforming personal intuitions to scientific hypotheses through content learning and process training. In Proceedings of the Fifth Annual ACM Conference on Learning at Scale (L@S ’18). ACM, New York, NY, USA, Article 9, 10 pages. DOI: https://doi.org/10.1145/3231644.3231646

Narges Mahyar, Michael R. James, Michelle M. Ng, Reginald A. Wu, and Steven P. Dow. 2018. CommunityCrit: Inviting the Public to Improve and Evaluate Urban Design Ideas through Micro-Activities. In Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems (CHI ’18). ACM, New York, NY, USA, Paper 195, 14 pages. DOI: https://doi.org/10.1145/3173574.3173769

Philip J. Guo. 2018. Non-Native English Speakers Learning Computer Programming: Barriers, Desires, and Design Opportunities. In Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems (CHI ’18). ACM, New York, NY, USA, Paper 396, 14 pages. DOI: https://doi.org/10.1145/3173574.3173970

April Y. Wang, Ryan Mitts, Philip J. Guo, and Parmit K. Chilana. 2018. Mismatch of Expectations: How Modern Learning Resources Fail Conversational Programmers. In Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems (CHI ’18). ACM, New York, NY, USA, Paper 511, 13 pages. DOI: https://doi.org/10.1145/3173574.3174085

Adam Rule, Aurélien Tabard, and James D. Hollan. 2018. Exploration and Explanation in Computational Notebooks. In Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems (CHI ’18). ACM, New York, NY, USA, Paper 32, 12 pages. DOI: https://doi.org/10.1145/3173574.3173606

Tricia J. Ngoon, C. Ailie Fraser, Ariel S. Weingarten, Mira Dontcheva, and Scott Klemmer. 2018. Interactive Guidance Techniques for Improving Creative Feedback. In Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems (CHI ’18). ACM, New York, NY, USA, Paper 55, 11 pages. DOI: https://doi.org/10.1145/3173574.3173629

Amy R. Fox, Caren M. Walker, and James D. Hollan. 2018. Graphical Insight: How to Read an Unconventional Graph. In Conference of the European Association for Research on Learning & Instruction, SIG2 Text & Graphics Comprehension. Freiburg, Germany, 2018. https://static1.squarespace.com/static/5615df0fe4b04be83771e91d/t/5b2a91a3575d1f4e9b1dc7ff/1529516459457/2018_Fox_Walker_SIG2.pdf

Nanna Inie, Allison Endo, Steven Dow, and Peter Dalsgaard. 2018. The problem solver and the artisan designer: strategies for utilizing design idea archives. In Proceedings of the 10th Nordic Conference on Human-Computer Interaction (NordiCHI ’18). ACM, New York, NY, USA, 397-406. DOI: https://doi.org/10.1145/3240167.3240215

Miaomiao Wen, Keith Maki, Steven Dow, James D. Herbsleb, and Carolyn Rose. 2017. Supporting Virtual Team Formation through Community-Wide Deliberation. Proc. ACM Hum.-Comput. Interact. 1, CSCW, Article 109 (December 2017), 19 pages. DOI: https://doi.org/10.1145/3134744

Brian McInnis, Xiaotong (Tone) Xu, and Steven P. Dow. 2018. How Features of a Civic Design Competition Influences the Collective Understanding of a Problem. Proc. ACM Hum.-Comput. Interact. 2, CSCW, Article 120 (November 2018), 25 pages. DOI: https://doi.org/10.1145/3274389

Norman, D. A. 2010. Living with complexity. Cambridge, MA: MIT Press. https://jnd.org/living-with-complexity/

Norman, D. A. 1998. The invisible computer: Why good products can fail, the personal computer is so complex, and information appliances are the solution. Cambridge, MA: MIT Press. https://jnd.org/the-invisible-computer/

Norman, D. A. 1994. Things That Make Us Smart: Defending Human Attributes in the Age of the Machine. Reading, MA: Addison Wesley. https://jnd.org/things-that-make-us-smart-defending-human-attributes-in-the-age-of-the-machine/

Norman, D. A. 1993. Turn Signals Are the Facial Expressions of Automobiles. Reading, MA: Addison Wesley. https://jnd.org/turn-signals-are-the-facial-expressions-of-automobiles/

Norman, D. A. & Draper, S. W. 1986. User Centered System Design: New Perspectives on Human-computer Interaction. Hillsdale, NJ: Lawrence Erlbaum. https://jnd.org/user-centered-system-design-new-perspectives-on-human-computer-interaction/

Norman, D. A. 1986. The Design of Everyday Things. New York, NY: Doubleday Currency. https://jnd.org/the-design-of-everyday-things/

Norman, D. A. 1982. Learning and Memory. New York, NY: Freeman. https://jnd.org/learning-and-memory/

Lindsay, P. H. & Norman, D. A. 1977. Human Information Processing: An Introduction to Psychology. New York, NY: Academic Press. https://jnd.org/human-information-processing/

Norman, D. A. & Rumelhart, D. E. 1975. Explorations in Cognition. San Francisco, CA: Freeman. https://jnd.org/explorations-in-cognition/

Norman, D. A. 1970. Memory and attention: An Introduction to Human Information Processing. New York, NY: Wiley. https://jnd.org/memory-and-attention-an-introduction-to-human-information-processing/

Back To Top