Learning from failure: designing for complex sociotechnical systems
Lars Müller, Matthias Budde, Nadir Weibel, Eliah Aronoff Spencer, Michael Beigl, and Don Norman. 2017. Learning from failure: designing for complex sociotechnical systems. In Proceedings of the 2017 ACM International Joint Conference on Pervasive and Ubiquitous Computing and Proceedings of the…