Skip to content
design lab michael meyer ignite business

Michael Meyer Highlights Design-Driven Innovation in Business

Michael Meyer Highlights Design-Driven Innovation in Business

Michael Meyer Highlights Design-Driven Innovation in Business

Read the article below Michael Meyer’s presentation below or skip ahead to the bottom for audio of the entire presentation.

The Design Lab’s Michael Meyer recently presented a talk on “Design-Driven Innovation: Building the Team, Building the Company” at the UC San Diego Ignite Conference. The annual Ignite conference hosted by UCSD Office of Innovation and Commercialization, brings together students, faculty, alumni and staff from universities in the greater CaliBaja area and includes startup teams; partner organizations; and regional entrepreneurs and experts. The one-day UCSD-based conference is dedicated to hands-on learning and engagement through thematic tracks with targeted breakout sessions, pitch competitions, a regional startup and resource fair, mentoring hours and networking events.

During his presentation, Meyer explained how design-driven companies use design thinking and qualitative research to support their business and customer base. As a result of using the design thinking process, design-driven businesses are able to capture vision, innovation and inspiration from their employees as a team to produce more thoughtful and insightful solutions and products.

Meyer referred to the “double diamond” model created by the UK Design Council, as where the design-thinking process exists. The double diamond shape outlines there is a divergence on what the problem is, followed by a convergence on what the problem really is, leading to a divergence on how to solve the problem and a convergence on what is the right solution. Meyer explained that while most businesses focus on the second half of the diamond model, the first part is critical to design thinking.

As an example of situation where a business benefitted from design thinking, Meyer described a recent scenario where a company employed a design thinking team to address a major plummet in candy bar sales. While most of the company executives assumed that their loss in sales was due to an increase in competitor granola bar sales and their healthy appeal, the design-thinking team decided to look at the issue holistically. As a result, the company avoided a major pitfall. The design team found that the loss in sales had nothing to do with healthier food choices. Instead, they found that drivers were no longer eating as much on their ride to work and more often talking on the phone. So instead of choosing to hold a granola bar or candy bar, they were choosing to hold mobile phones. And so the design thinking team began to assist the company in finding ways to keep drivers entertained the way a mobile phone does.

While highlighting the importance of design thinking, Meyer also noted that the design-thinking process falls a little bit short because it overlooks the need for practitioner expertise and intuition to help plan and guide businesses. He stressed that design thinking tends to minimize the role of design in the rest of the enterprise and downplays the complexity of company culture. On the other hand, he also noted that design-driven companies have transformed their culture and their way of working by fully integrating design mindsets and skillsets into their organization. In sum, Meyer explained that as a result of applying the design-thinking process, design driven companies are more (1) diverse, (2) individually high-performing, (3) inclusive and collaborative, and (4) connected across the enterprise.

To listen to the whole presentation go here:

Read the article below Michael Meyer’s presentation below or skip ahead to the bottom for audio of the entire presentation.

The Design Lab’s Michael Meyer recently presented a talk on “Design-Driven Innovation: Building the Team, Building the Company” at the UC San Diego Ignite Conference. The annual Ignite conference hosted by UCSD Office of Innovation and Commercialization, brings together students, faculty, alumni and staff from universities in the greater CaliBaja area and includes startup teams; partner organizations; and regional entrepreneurs and experts. The one-day UCSD-based conference is dedicated to hands-on learning and engagement through thematic tracks with targeted breakout sessions, pitch competitions, a regional startup and resource fair, mentoring hours and networking events.

During his presentation, Meyer explained how design-driven companies use design thinking and qualitative research to support their business and customer base. As a result of using the design thinking process, design-driven businesses are able to capture vision, innovation and inspiration from their employees as a team to produce more thoughtful and insightful solutions and products.

Meyer referred to the “double diamond” model created by the UK Design Council, as where the design-thinking process exists. The double diamond shape outlines there is a divergence on what the problem is, followed by a convergence on what the problem really is, leading to a divergence on how to solve the problem and a convergence on what is the right solution. Meyer explained that while most businesses focus on the second half of the diamond model, the first part is critical to design thinking.

As an example of situation where a business benefitted from design thinking, Meyer described a recent scenario where a company employed a design thinking team to address a major plummet in candy bar sales. While most of the company executives assumed that their loss in sales was due to an increase in competitor granola bar sales and their healthy appeal, the design-thinking team decided to look at the issue holistically. As a result, the company avoided a major pitfall. The design team found that the loss in sales had nothing to do with healthier food choices. Instead, they found that drivers were no longer eating as much on their ride to work and more often talking on the phone. So instead of choosing to hold a granola bar or candy bar, they were choosing to hold mobile phones. And so the design thinking team began to assist the company in finding ways to keep drivers entertained the way a mobile phone does.

While highlighting the importance of design thinking, Meyer also noted that the design-thinking process falls a little bit short because it overlooks the need for practitioner expertise and intuition to help plan and guide businesses. He stressed that design thinking tends to minimize the role of design in the rest of the enterprise and downplays the complexity of company culture. On the other hand, he also noted that design-driven companies have transformed their culture and their way of working by fully integrating design mindsets and skillsets into their organization. In sum, Meyer explained that as a result of applying the design-thinking process, design driven companies are more (1) diverse, (2) individually high-performing, (3) inclusive and collaborative, and (4) connected across the enterprise.

To listen to the whole presentation go here:

Read the article below Michael Meyer’s presentation below or skip ahead to the bottom for audio of the entire presentation.

The Design Lab’s Michael Meyer recently presented a talk on “Design-Driven Innovation: Building the Team, Building the Company” at the UC San Diego Ignite Conference. The annual Ignite conference hosted by UCSD Office of Innovation and Commercialization, brings together students, faculty, alumni and staff from universities in the greater CaliBaja area and includes startup teams; partner organizations; and regional entrepreneurs and experts. The one-day UCSD-based conference is dedicated to hands-on learning and engagement through thematic tracks with targeted breakout sessions, pitch competitions, a regional startup and resource fair, mentoring hours and networking events.

During his presentation, Meyer explained how design-driven companies use design thinking and qualitative research to support their business and customer base. As a result of using the design thinking process, design-driven businesses are able to capture vision, innovation and inspiration from their employees as a team to produce more thoughtful and insightful solutions and products.

Meyer referred to the “double diamond” model created by the UK Design Council, as where the design-thinking process exists. The double diamond shape outlines there is a divergence on what the problem is, followed by a convergence on what the problem really is, leading to a divergence on how to solve the problem and a convergence on what is the right solution. Meyer explained that while most businesses focus on the second half of the diamond model, the first part is critical to design thinking.

As an example of situation where a business benefitted from design thinking, Meyer described a recent scenario where a company employed a design thinking team to address a major plummet in candy bar sales. While most of the company executives assumed that their loss in sales was due to an increase in competitor granola bar sales and their healthy appeal, the design-thinking team decided to look at the issue holistically. As a result, the company avoided a major pitfall. The design team found that the loss in sales had nothing to do with healthier food choices. Instead, they found that drivers were no longer eating as much on their ride to work and more often talking on the phone. So instead of choosing to hold a granola bar or candy bar, they were choosing to hold mobile phones. And so the design thinking team began to assist the company in finding ways to keep drivers entertained the way a mobile phone does.

While highlighting the importance of design thinking, Meyer also noted that the design-thinking process falls a little bit short because it overlooks the need for practitioner expertise and intuition to help plan and guide businesses. He stressed that design thinking tends to minimize the role of design in the rest of the enterprise and downplays the complexity of company culture. On the other hand, he also noted that design-driven companies have transformed their culture and their way of working by fully integrating design mindsets and skillsets into their organization. In sum, Meyer explained that as a result of applying the design-thinking process, design driven companies are more (1) diverse, (2) individually high-performing, (3) inclusive and collaborative, and (4) connected across the enterprise.

To listen to the whole presentation go here:

Read Next

Productivity

Bringing Order to Chaos: How to Increase Productivity By Mastering Unstructured Time

Podcast with Design Lab member Amy Fox

In this episode we will talk to UCSD Cognitive Scientist, Amy Fox, about Structured and Unstructured time. Join us as we learn about the difference between the two, and tips and tricks that can help you organize and boost your productivity.

Triton Tools & Tidbits is a podcast that is focused on discussing topics that will engage and enrich student life and education. Brought to you by the Office of the Vice Chancellor for Student Affairs.
Uc San Diego Design Lab Viasat

Viasat Invests in UC San Diego’s Design Lab

Viasat gift helps researchers provide guidance to engineering organizations on ways to implement a ‘design…

Opinion: The World Design Capital is more than an award. It’s a chance to solve problems.

San Diego Union Tribune Op-Ed by Tad Parzen and Eddie Matthews*
*Eddie Matthews is also a Designer-in-Residence with the UCSD Design Lab


Design and discovery are in our San Diego-Tijuana region’s DNA. We are risk-takers, a nimble community that has long fostered life-changing design and innovation to improve the world, save lives and sustain critical resources. San Diego-Tijuana has long been the epicenter of a binational design revolution.

In this inclusive spirit, a cross-border community of designers, activists and community leaders have joined together to submit the first binational bid to the World Design Organization to name San Diego-Tijuana the World Design Capital in 2024. This designation recognizes cities for their effective use of design to drive economic, social, cultural and environmental development, and showcases best practices in sustainable, human-centered policy and innovation.

Every member of this region has something to contribute and the World Design Capital will be the centralized place for these binational design contributions, making the border immaterial by making design visible.
Overcrowded Verganti Design

Don Norman: Overcrowded, by Roberto Verganti: In favor of criticism

I was just in Germany, in Herzogenaurach to be precise, at Adidas headquarters. (Hardly anyone knows where Herzogenaurach is — it’s a 20 minute taxi from Nuremberg.) I was at a conference organized by my old friend (and co-author) Roberto Verganti, from the business school at Politecnico di Milano. Years ago, he and I had a debate in Milan about the value of Human-Centered Design (HCD) and the way it is normally practiced. To the audience’s great surprise, we both agreed:

1. HCD is a powerful tool for improving existing products. That is, it is a powerful tool for incremental innovation.
2. HCD, by its very nature (hill-climbing plus a kind of design by committee), is a really bad tool for radical innovation.

Design Lab Students Swarm CHI Conference in Denver

In May, many UC San Diego Design Lab members and students swarmed the largest human-computer interaction conference in the world, ACM CHI 2017. Affiliated with ACM SIGCHI, the premier international society for professionals, academics and students who are interested in human-technology and human-computer interaction (HCI), the conference brings together people from multiple disciplines and cultures to explore new ways to practice, develop and improve methods and systems in HCI.

“I love the mix of people at CHI—chatting with people making new sensor technologies, new theoretical approaches, new architectural construction techniques -- it has incredible diversity but is still brought together with a common set of ideas and expectations,” said former Design Lab Fellow Derek Lomas, who presented at the conference.

This year, the mega-HCI conference, which was sponsored by tech-industry giants such as Facebook, Google, IBM, Microsoft and Yahoo! was held in Denver near the foothills of the Rocky Mountains. Organizers selected the site, which is full of scenic trees, mountains and valleys to serve as a motivation for the theme of “Motivate, Innovate, Inspire.”

World Design Capital San Diego Tijuana Campus Convening on Dec 9th

It is with great pleasure that we invite you to submit your project and join our first World Design Capital San Diego Tijuana 2024 Campus Convening on December 9, 2022, held at the UCSD Design Lab in the Design and Innovation building between 2.00-5.00pm...
Back To Top